Good evening fellow glasslings,

While a Tornado was winding its way through Brooklyn yesterday, I sat , literally, on the Long Island Expressway (LIE) - Gods scourge on commuters - listening to the turmoil on the radio, watching Policemen, State Troopers and Firmen up to their waist in murky water, trying to clear the storm drains to allow us to continue our daily pilgrimage.

My normal 45 minute drive took a little over 4 hours, I didn't complain, almost everyone didn't complain. We gave each other nods, stretched our legs and said how lucky we were to be on this side of Brooklyn / Queens. Even the guys whose cars were under 3 feet of water didn't look very upset. I guess the Tornado put things into perspective, Rain & Traffic was a minor inconvenience. The sun soon came out and it was a good day to be alive.

I finally reached the Plant in Brooklyn at 9.30am, storm drains and sewers backed up and flooded a couple of our offices, 13 guys could't make it to work - very limited public transport - but over all, it was pretty much over. 2nd shift was business as usual.

Now, based on everything that happened, can anyone explain to me how I could possibly get phone calls complaining that a delivery was postponed to the next day, and a couple of calls asking when the jobsite deliveries were going to be there...today.

Is it "only in New York" or are we, as a nation becoming too hardened to the pain and suffering of others?

Please share a couple of your "off the wall" customer stories. No customer names please, it is cruel to mock the afflicted

thanks
Jim

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