When I worked at a fabricator we would often get multiple quotes on the same job and we had a hard and fast rule of not telling Bill we had quoted the same job to Bob.
Even when people didn't give us the same job name, we could usually tell. Most of the time, Bill and Bob would get the same price. What about the rest of the time? Well, maybe Bill was taking the job on one delivery and Bob asked for five releases, or Bill paid 50% down, and Bob wanted 90 days to pay.
A lot of our customers wanted to know who else was bidding the job...it really was a no-no to tell.
But today, with the telephone glass scam, I hope every distributor and fabricator who gets this quote immedietely tells the customer what is going on, and why, so that complete information can go to whoever should be investigating this fraud.
This is one time that the no-tell rule should be overriden.
Key Communications, Inc./USGlass
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