What is the exact version of Windows you are using?

... (Windows 7, Vista, XP, etc?)


What is the exact message you are getting from Windows?


We can help, but we need information about what kind of Windows you are running and the message you are seeing.


Lottery Director Support


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Thank you for your time, now i am running a windows 7,and it is when i try to go to the lotteries,wheeling or slips area i get this message(the version of this file is not compatble with the verison of windows your running,check to see if you need an x86 32bit orx64 64bit verison of the program and then contact the software publisher.) i am running a 32bit where do i get this verison?? thank you marlin also how do i pay to registration ..

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That's the message given by a 64-bit version. If you're using the Home Premium edition, it is not compatible with the LD software.


Lottery Director Support


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very sorry i have rechecked and yes i have the home premium edition i think i have to get a new windows 7 32 bit right what do you think my computer is a HP..

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Check with your computer shop.

For some Windows 7 versions (not the Home version) Microsoft offers "Virtual PC" and "Virtual XP" downloads. LD will run in Windows 7 using those two downloads.

They are free downloads from Microsoft, but Microsoft does not make them available for the Home version.

Instead of getting a new computer, you might like to look into the "UltraLott" software. You'll find the link for it on your Home page.


Lottery Director Support


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